Privacy Policy

Effective Date: 21 May, 2024

Pets & Care Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://petsandcare.co.uk/, use our services, or interact with us.

Information We Collect

Personal Data: We collect personal data that you provide to us directly. This includes your name, email address, phone number, postal address, and payment information.

Usage Data: We collect information about how you interact with our website. This includes your IP address, browser type, the pages you visit, and the time spent on each page.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How We Use Your Information

To Provide Services: We use your information to deliver the products and services you request, process payments, and manage your orders.

For Marketing Purposes: We use your information to send you promotional materials and special offers. You can opt-out of receiving these communications at any time.

To Improve Our Services: We analyze usage data to improve the functionality and user experience of our website.
Legal Obligations: We may use and disclose your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We do not share your personal information with third parties, except as necessary to provide our services, comply with the law, or protect our rights.

Data Retention Period

We retain your personal data until you request its deletion, or as long as necessary to fulfill the purposes for which it was collected.

Security Measures

We employ a variety of security measures, including encryption and secure servers, to protect your personal data from unauthorised access, use, or disclosure.

User Rights

You have the right to:

  • Access your personal data.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your personal data.
  • Object to the processing of your data.
  • Request the restriction of processing.
  • Data portability.

For any queries or requests regarding your data, please contact us at [email protected].